1. How do I sign up??
2. How do I make deposit? Do you charge fees for deposits and withdrawals??
You may use our various payment gateway such as Skrill, Neteller, ecoPayz, Bankwire or Bitcoin. Please note that we give one free withdrawal per calendar month.
|Payment Gateways||Deposit Fee||Withdrawal fee|
|Ecopayz||2%||1% (capped to 30EUR/GBP)|
3. How can I make sure that my funds are safe to your company??
Asianconnect is licensed and regulated by the gaming commission of the Government of the Netherlands Antilles. The gaming license requires us to hold sufficient funds in our bank accounts to honour all customer winnings.
4. How much is the minimum deposit??
5. What do I do after making a deposit??
You need to inform us so that your account will be set and provided for you within five (5) minutes. You will receive a confirmation that your account is funded and activated.
6. How do I verify my account? ?
In order to verify your account you will need to undergo our Know Your Customer (KYC) process.
7. How long does it take to verify my account??
If you have submitted all the necessary documents, it usually takes 2-3 business days. However, failure to submit requested documents, may take longer than expected. Once the review is complete we will notify you by email.
8. How can I make a withdrawal??
There are two steps for withdrawal request thru e-mail or Skype. You need to indicate the following details: Amount, Account and your Preferred Gateway. Our customer service representative will ask for security questions and it will take five (5) minutes or less to complete the transaction.
9. Is it possible to transfer funds from one bookie to another??
Yes, it is the book-to-book transfer of credit between the accounts you have with us. Just send a request via Email or Skype and our customer service representative will be assisting you. This service is FREE OF CHARGE.
10. Do I have any benefits when I introduce friends to open an account??
Yes, we call it “Affiliates’ Club”. Here, you can earn commission based on the monthly turnover of your referrals. For more information, send us email at firstname.lastname@example.org
11. What do I need to do if I lost my password??
Send us request thru Email or Skype. We will require you some identity confirmation as part of our security measures.
12. Is my personal information safe with your company??
Yes, your account/s will be set up anonymously while your personal information will be fully confidential as we never pass any details of our customers to third parties.
13. Can I change my password??
Yes, we require our customers to change their password from time to time for security purposes.
14. Can I bet in Casino/Live Casino??
Yes, it is offered on our books.
1. What sports books do you offer??
We offer popular sportsbook in the market such as SBObet, Pinnacle sports, Maxbet, BetISN, Singbet, Matchbook, GA288, 9Wickets and Asianodds.
2. How much is the minimum bet each sports book??
|Asianodds||Min bet of each sportsbook apply||Min bet of each sportsbook apply|
3. What is the difference between a single account and a multiple account??
A single account is a service where you can only have one (1) account while the multiple account is a service where you have more than one (1) registered account with us.
4. Can I have all the books that you offer??
Yes, you can have all the books that we offer.
5. Do you have any products that specialize in Horse Racing??
Yes, we offer SBOBET and Maxbet as our provider for horse racing. They offer a wide range of betting types and events throughout the world.
6. How your company earn??
We are paid commission by the bookmakers based on our customer’s total turnover.
7. How much is your service cost??
Our brokerage is completely free.
8. Can I transfer my funds to my friends account??
Yes, we call it Person-to-person transfer and it is free of charge.