Online Sports Betting FAQ
How do i sign up
Sign up through our registration page. Our customer support team will be in touch with you shortly thereafter. If you encounter any problem, please contact us thru e-mail: support@asianconnect88.com.
HOW DO I MAKE DEPOSIT? DO YOU CHARGE FEES FOR DEPOSITS AND WITHDRAWALS?
You may use various payment gateways such as Skrill, Neteller, Payz, Bitcoin, or Tether. Please note that we give one free withdrawal per calendar month.
Payment Gateways | Deposit Fee | Withdrawal Fee |
---|---|---|
Skrill | Free | 1% |
Neteller | Free | 1% |
Payz | 2% | 1% (capped to 30 EUR) |
Bitcoin | Free | Free |
Tether | Free | Free |
HOW CAN I MAKE SURE THAT MY FUNDS ARE SAFE TO YOUR COMPANY?
Asianconnect is licensed and regulated by the gaming commission of the Government of the Netherlands Antilles. The gaming license requires us to hold sufficient funds in our bank accounts to honour all customer winnings.
How much is the minimum deposit?
The minimum deposit for all money gateways is 10 EUR. To open Asianodds account, the minimum deposit is 50 EUR.
What do i do after making a deposit?
You need to inform us so that your account will be set and provided for you within five (5) minutes. You will receive a confirmation that your account is funded and activated.
How do i verify my account?
In order to verify your account you will need to undergo our Know Your Customer (KYC) process.
How long does it take to verify my account?
If you have submitted all the necessary documents, it usually takes 3-5 minutes. However, failure to submit requested documents may cause verification to take longer than expected. Once the review is complete, refresh AMS to see the updated status of your account.
How can i make a withdrawal?
Withdrawal requests should be submitted via the AMS only.
Is it possible to transfer funds from one bookie to another?
Yes, you can transfer funds between all your bookie accounts under the Asianconnect platform. Simply make a transfer request via the AMS. This service is free.
Do i have any benefits when i introduce friends to open an account?
Yes, we call it “Affiliates’ Club”. Here, you can earn commission based on the monthly turnover of your referrals. For more information, send us email at affiliates@asianconnect88.com
What do i need to do if i lost my password?
You will just need to click the Forgot Password on the AMS login page to receive the reset password link
Is my personal information safe with your company?
Yes, your account/s will be set up anonymously while your personal information will be fully confidential as we never pass any details of our customers to third parties.
Can i change my password?
Yes, we require our customers to change their password from time to time for security purposes.
Can i bet in casino/live casino?
Yes, it is offered on our books.